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Progress indicators communicate the status of ongoing processes, showing users how much of a task has been completed and how much remains. They provide essential feedback that helps manage user expectations during wait times.

Guidance

AspectBest Practice
UsageUse progress indicators for processes that take more than a moment to complete. Choose determinate (showing percentage) when progress can be measured.
ContentConsider including percentages or time estimates for clarity. For indeterminate progress, use messaging that indicates activity.
BehaviorUpdate smoothly to reflect actual progress. Avoid sudden jumps or erratic movements that may confuse users about the actual progress.
StatesShow clear visual distinction between completed and incomplete portions. Consider loading, success, and error states.
FeedbackCombine visual progress with textual feedback when appropriate. Ensure progress changes are perceivable.
ExamplesFile uploads, form submissions, data processing, or installation processes.

Best Practices

  • Accurate Representation: Progress indicators should accurately reflect the actual completion percentage of a task.
  • Appropriate Type: Use determinate progress (with percentage) when progress can be calculated; use indeterminate progress (animation) when duration is unknown.
  • Visual Clarity: Ensure high contrast between completed and remaining portions for better visibility.
  • Contextual Information: When possible, supplement progress bars with helpful text, estimated time remaining, or completion percentage.
  • Response to Interruptions: Consider how progress indicators respond to pauses, errors, or process cancellations.

Do’s and Don’ts

Do

  • Provide progress indicators for operations taking more than a moment.
  • Update progress smoothly and continuously.
  • Include relevant contextual information when helpful.
  • Ensure sufficient contrast for visibility.

Don't

  • Use for instantaneous operations.
  • Show inaccurate progress that doesn’t match actual completion.
  • Allow progress to move backward unexpectedly.
  • Overuse animation that may distract from other content.

Additional Guidance

  • Psychological Impact:
    • Uncertainty Reduction: Progress indicators reduce anxiety by showing that the system is working and providing an estimate of completion time.
    • Perceived Performance: Well-designed progress feedback can make wait times feel shorter than they actually are.
    • User Confidence: Clear, accurate progress indicators build trust that the system is functioning as expected.
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